Check in with our helpful front desk upon arrival to receive your keycode. This keycode will grant you access to the front door to our property 24/7, as well as to your private unit

Arriving prior to check-in time? We are happy to store your luggage until your unit is ready! This service is available after check-out as well. Early check-ins are complimentary if available, but cannot be guaranteed.

Rather a contactless check-in experience? Self check-in is available 24 hours a day.

Yes, our pool is heated in the cooler months and is available year-round but is not open 24 hours.

All of our outdoor areas, including pool, hot tubs, sundeck, cabanas, and BBQ grills are available to all guests on property from the hours of 7am until 11pm. Quiet hours begin at 10pm.

Yes, no problem! Please make sure that all packages are addressed to the Front Desk and are to the attention of the guest whose name is on the reservation.

Also, if you'd like to put a grocery order in with our local grocer, we can help you with having it delivered to the hotel (the grocery charges a 10% fee + $12) and we will stock your suite (including cold items in the refrigerator / freezer) free of charge.

No but there is ample public parking available less than one block from our front door. We recommend dropping off luggage in our loading zone right in front of our door, and then parking your vehicle in a secure, covered garage such as the Premium Parking garage at the Pan American Building (P376), located at 435 Camp Street. The entrance is located on Camp Street directly across from Natchez Street, less than one block away from our front door. A map of all available parking near us can be found here.

If you are flying in and thinking about renting a car, we recommend skipping the rental! We are within walking distance of most local attractions, and we are only 2 blocks away from the nearest streetcar stop. Taxis and rideshares are also readily available.

No, but there are eleven other suites available for rent in this building in case your group needs more space – or your friends want to join! The Natchez Vacation Rentals offers 2, 3, and 4-bedroom suites, some of which offer their own private hot tubs and/or balconies! Feel free to reach out to us with questions about adding on additional units!

Early check-ins are complimentary if available, but cannot be guaranteed.    

A digital registration form will be sent via text message prior to your arrival. This should be completed prior to checking in and must be completed in order to receive your access keycode. This form can be completed in person at the front desk if preferred.

Upon arrival at the hotel, your credit card and photo ID will be verified. Access via keycode will then be granted, including 24/7 access to the front door to the property. Contactless, self-check in is available if arranged in advance.  

Maximum occupancy is as follows:

4-bedroom unit: 10 adults
3-bedroom unit: 6 adults
2-bedroom unit: 4 adults

An additional two adults exceeding the maximum are allowed, provided an extra person fee of $100 per person per night is paid. No additional guests are allowed beyond this limit.

We are not currently admitting any parties or events.

Bachelor or bachelorette groups are allowed as long as there are not parties with outside guests or noise that disturbs other guests. Also, no glitter or confetti of any kind is allowed and may result in an additional cleaning fee.  

Buisiness events are allowed but must be discussed before booking.

If you have an event that will require renting many or all of our suites please contact us to discuss.

If you have any questions or concerns regarding whether your group is considered a party or event, please reach out to us.

Non-Special Event Bookings:

A 50% refundable deposit is required at booking.

Balance due 14 days before arrival.

Cancellations made more than 14 days before arrival: full refund.

Cancellations within 14 days of arrival: no refund.

Special Event Bookings:

A 50% non-refundable deposit is required at booking.

Balance due 30 days before arrival.

Balance is non-refundable once charged.

All payments are final.

Special events dates include the following: July 4th/Essence Fest (July 4-7, 2024), Taylor Swift (Oct 24-27, 2024), New Years Eve/Sugarbowl (Dec 28, 2024- Jan 1, 2025), Superbowl 2025 (Feb 6-10, 2025), Mardi Gras (Feb 24-Mar 4, 2025), French Quarter Fest (April 10-13, 2024), Jazz Fest (April 24-27, 2025 & May 1-4, 2025)

No refunds will be issued due to shortened stays or ruined expectations because of weather conditions or any other reason, unless a mandatory evacuation of New Orleans is issued during the dates of the reservation.

No, animals or pets of any kind are not allowed on the premises unless the animal is a service animal as defined by the ADA. Emotional Support Animals are not considered Service Animals under the ADA and are not permitted. 

Yes, but please know that suites 1104 and 1102 open directly to the pool area. Also, many of our suites have stairs that lead to lofted bedrooms or kitchens if that is a concern.

If you need assistance obtaining cribs, strollers, or any other equipment during your stay please reach out to us and we'll be happy to assist.